We ship to the U.S., Canada, Australia and United Kingdom. 

DOMESTIC ORDERS

Standard shipping takes 2-7 business days. If you do not received your package in that timeframe, please reach out to us at info@carlyjeanlosangeles.com. We are not responsible for lost or stolen packages. 

OVERNIGHT SHIPPING

The order will be overnight if ordered before 11 AM PST Monday thru Thursday. Orders placed after 11 AM PST will be shipped out the next business day. 

INTERNATIONAL ORDERS

We are not responsible for any duty/import/taxes/customs/etc charges you may incur. International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to CJLA nor are they set by CJLA rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.

PRICE ADJUSTMENTS 

We will only price adjust for sale promotions if it has been within 24 hours of the start or end of the sale. No price adjustments on holiday promotions.

LOST OR STOLEN PACKAGES

Ownership of packages is turned over to USPS transfers to the buyer once shipped. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS.