Overall rating: 4.361702 / 5 from 47 reviews.
Customers appreciate the hassle-free returns and the peace of mind from package protection, making this product a reliable choice.
Review topics: ["length","customer service","quality","mind","returns","shipping","exchanges","option","service"].
"I love the fit, length and fabric of the June dress, but one of the straps is on backwards. I didn't notice it until after I washed it and first thought it was just twisted from washing. It should be an easy fix! (It's the first photo)"
"I had an exchange question and the CJLA team was quick to respond and very detailed in their helpfulness. Their customer experience is far greater than you will find in the online retail space. It’s personal and they will even follow up if they don’t hear from you to make sure they answered all your questions."
"Dress looks like the pictures! Thinner fabric for warmer weather. Does run a little snug in the top. I got my normal size in xs. It wasn’t worth hassle of returning as I’m not sure the small would have worked out (may have been just too big)."
"It was very simple to return FOR CREDIT via FedEx. Easy instructions and immediate credit. I just added it to my AppleWallet to use for my next CJLA purchase!"
"The hassle free returns were great and my replacement item literally came the next day! Really appreciate the customer service and how efficient it was!"
"I waited some time to receive these Sage Blair Jeans. When they finally arrived they were wadded up in a ball and stuffed into the bag. I was very surprised and disappointed. It looked like someone had returned them and Carly Jean didn’t care enough to fold them neatly and repackage them. I thought I found a reputable company. Now I’m not so sure."
"Although I didn’t want to pay the extra price every order, I do like the peace of mind it gives, knowing if for some reason my package has a problem, gets lost or is late, this extra fee will cover everything and make it right!"
"Great designs. Love they offer natural fibers. Fast shipping."
"I used to be a yoga leggings type of girl, then I grew up and realized they are lazy and inappropriate for going in public. I switched to CJLA jeans and I've not regretted it. They are MORE comfortable than leggings and they look 100% better. Thank you, thank you, thank you!"
"Love the hassle Free returns. So easy and so convenient. Definitely hassle free."
